Carpets of Arizona Reviews

Monica was very patient and helpful while I was choosing my carpet and Jose did a fabulous job with the installation!!

Cheryl and Jose were great to work with fantastic service, beautiful flooring and exemplary customer service and support Thank you Carpets of Arizona

We had a great experience working with the team at Carpets of Arizona. It only took two weeks from the first day we walked into the Ahwatukee store to start... read moreWe had a great experience working with the team at Carpets of Arizona. It only took two weeks from the first day we walked into the Ahwatukee store to start the process, to the job being complete and we couldn’t be happier. Each individual we worked with along the way were professional, knowledgeable and extremely friendly. Monica was wonderful to work with through the carpet selection and sales process, Jennifer scheduled the install quickly and called the first business day afterwards to get feedback and ensure we were satisfied and Luis and Omar were awesome throughout the install. They took great care moving our furniture, communicated with us effectively and the carpet looks great. I would strongly recommend considering Carpets of Arizona for any flooring project you’re about to undertake. read less

Elizabeth was so helpful during our consultation process. We weren’t sure what to look for and she guided us to find a carpet we loved. The installation with Luis and... read moreElizabeth was so helpful during our consultation process. We weren’t sure what to look for and she guided us to find a carpet we loved. The installation with Luis and Omar was quick and professionally done! read less

Was very impressed on how they re-strenched my carpet to get rid of ripples. I like my carpet and the fact that Carpets of Arizona has a life time... read moreWas very impressed on how they re-strenched my carpet to get rid of ripples. I like my carpet and the fact that Carpets of Arizona has a life time warranty on my carpet that I purchased from them 2 years ago. read less

The Customer Service of Carpets of Arizona is what every business should be!! Josh has had unlimited patience during the intricate selection process of a church committee. He has also... read moreThe Customer Service of Carpets of Arizona is what every business should be!! Josh has had unlimited patience during the intricate selection process of a church committee. He has also been tremendously helpful providing seemingly unlimited samples until the right one was determined. The entire selection process has taken over a year, and Josh has actually had more patience than I have had!!! I now look forward to the arrival of the carpet and its installation, but I expect that to be as efficient and perfect as everything else has been so far. I give this company an A+++. read less

The Customer Service of Carpets of Arizona is what every business should be!! Josh has had unlimited patience during the intricate selection process of a church committee. He has also... read moreThe Customer Service of Carpets of Arizona is what every business should be!! Josh has had unlimited patience during the intricate selection process of a church committee. He has also been tremendously helpful providing seemingly unlimited samples until the right one was determined. The entire selection process has taken over a year, and Josh has actually had more patience than I have had!!! I now look forward to the arrival of the carpet and its installation, but I expect that to be as efficient and perfect as everything else has been so far. I give this company an A+++. read less

From start to finish Josh & Kevin were amazing - so helpful & patient with my indecisiveness! Josh helped me pick the right carpet for our home and lifestyle &... read moreFrom start to finish Josh & Kevin were amazing - so helpful & patient with my indecisiveness! Josh helped me pick the right carpet for our home and lifestyle & the installation was flawless - such a friendly, trustworthy team! read less

We just moved into a new house and wanted to support a local business with our remodeling. We took a chance on Carpets of Arizona and are very happy.... read moreWe just moved into a new house and wanted to support a local business with our remodeling. We took a chance on Carpets of Arizona and are very happy. Great sales experience and the installation team was awesome!!!. As a bonus the job was completed earlier than promised! read less

From the initial measuring session thru the job quote, the installation and the final appreciation, I hit a home run when I chose Carpets of Arizona. Jesse Chitwood shared samples... read moreFrom the initial measuring session thru the job quote, the installation and the final appreciation, I hit a home run when I chose Carpets of Arizona. Jesse Chitwood shared samples in a variety of price and quality ranges, and offered a very fine special purchase carpet that fit my needs and especially my budget. Then they found an install slot date just a week off which was so helpful. And they assigned a super professional, friendly carpet installer named Jose Leon, who worked with his son Anthony very efficiently. I must say I have a much finer appreciation of the complexity of carpeting stairs after this project! Their attention to detail, constant ongoing cleaning, and eagerness to help move my lingering furniture was a delight. This was money and time well spent, and next time I need flooring I know where to go, and nowhere else. I'm very grateful that companies like this exist in the Valley, and support their success. Thanks guys! Kerrick read less

I was very pleased with the attention I got from Cheryl. Very pleasant and knowledgeable, and she came the same day to measure. I had to postpone installation... read moreI was very pleased with the attention I got from Cheryl. Very pleasant and knowledgeable, and she came the same day to measure. I had to postpone installation for later as I was in the middle of a major remodel. The installers were very accommodating and very courteous. They worked very hard to complete installation in the one day. I give all involved in my purchase the highest credit possible Jean Kottom read less

We had the absolute BEST experience with Josh! He was so kind and patient through the process of choosing our carpet and then we we didn’t like the carpet we... read moreWe had the absolute BEST experience with Josh! He was so kind and patient through the process of choosing our carpet and then we we didn’t like the carpet we chose, they made the process so easy. The installers were also amazing- very professional, understanding and helpful. The whole store was incredible too. Not many companies would handle this type of situation (not liking the carpet WE chose so needed to swap for new) the way they did. I will recommend them to everyone and anyone I know!! Top notch customer service! read less